These terms govern how you use Zaivor's platforms and services in Pakistan. By browsing, creating an account, placing an order, or requesting service, you agree to comply with these terms and all applicable Pakistani laws.

We may update these terms to reflect changes in law, our services, or security requirements. The latest version is always published on this page and applies from the date it is posted. Continued use after updates means you accept the revised terms.

You may view and print content for personal, non-commercial use. All copyrights, trademarks, and other intellectual property remain Zaivor's or our licensors'. You may not copy, scrape, frame, or commercialize content without written consent.

Your ideas, reviews, and feedback help us refine Zaivor Pakistan experiences. When you share input, you grant Zaivor a right to use it to improve products, services, and support without owing compensation. Please avoid sending confidential or proprietary material unless we explicitly request it in writing.

To the fullest extent permitted under Pakistani law, Zaivor Pakistan is not liable for indirect, incidental, special, or consequential losses resulting from access to or use of the platforms. We do not exclude liability where the law prohibits such limitation (for example, for gross negligence or willful misconduct).

Zaivor names, logos, product imagery, and creative assets are protected under Pakistani and international intellectual property laws. You may not reproduce, alter, or reuse these assets without our prior written consent. All other trademarks appearing on the platforms belong to their respective owners.

Links to third-party sites are provided for convenience. Zaivor Pakistan does not control or endorse third-party content and is not responsible for their availability, security, or practices. You may link to Zaivor only in a fair and lawful manner that does not misrepresent affiliation or harm our reputation.

You must not misuse Zaivor Pakistan platforms, interfere with security, introduce malware, scrape or harvest data, or attempt to circumvent technical protections. Use of the platforms to resell content, run unauthorized promotions, or impersonate Zaivor staff or clients is strictly prohibited.

We may suspend or terminate access if we suspect fraud, misuse, policy violations, or legal non-compliance. You may stop using the platforms at any time. Termination will not affect rights or obligations accrued prior to the effective date.

These terms form the entire agreement between you and Zaivor Pakistan regarding platform use. If any provision is found invalid, the remainder stays in effect. Our failure to enforce a provision is not a waiver of rights.

Disputes that cannot be resolved informally will be submitted to binding individual arbitration seated in Karachi under the Arbitration Act, 1940. Class, collective, or representative proceedings are not permitted. Courts in Karachi may be approached for enforcement or urgent relief.

These terms are governed by the laws of Pakistan. Subject to the arbitration terms above, courts in Karachi have exclusive jurisdiction, provided this does not limit any mandatory protections under applicable consumer laws.

For questions about these terms, reach Zaivor Pakistan at legal.pk@zaivor.com or through our client relations team. We aim to respond promptly and within applicable legal timelines.

Zaivor operates in Pakistan to offer jewellery and services crafted for local clients. We collect and safeguard information in line with Pakistani privacy expectations and applicable data regulations.

We collect only what we need to fulfil orders, improve service, and meet legal requirements. We do not sell personal data. We use secure processing and limit access to trained personnel.

We design our privacy program around clarity, necessity, and accountability. Our teams are trained to handle your information respectfully and in accordance with Pakistani law.

We may update this policy to reflect changes in law, security, or our services. The latest version is always posted here and applies from its effective date. Continued use means you accept the updated terms.

We explain what we collect and why: contact details, delivery information, payment confirmations, device/analytics data, and communication history to process orders, prevent fraud, and support your experience.

We use encryption in transit, access controls, and secure payment gateways. Data is retained only as long as necessary for legal, accounting, and operational purposes, then securely deleted or anonymized.

You can request access, correction, or deletion of your data subject to legal retention needs. You may opt out of marketing at any time via email preferences or by contacting us.

If you have privacy questions or wish to lodge a complaint, contact legal.pk@zaivor.com. We aim to respond promptly and work within Pakistani guidelines for dispute handling.

These sale terms apply to purchases made in Pakistan via Zaivor's online studio or client relations center. They are in addition to the Terms of Use and prevailing Pakistani consumer laws.

You must be at least 18, capable of entering binding contracts, and purchasing for personal (not commercial) use. We may refuse or cancel orders that do not meet these criteria.

All products are subject to availability. We may limit quantities per order to protect stock integrity and prevent resale. Displayed images are for reference; minor variations may occur.

You may checkout as a guest or create an account. You are responsible for keeping credentials confidential and for all activities under your account.

Once you submit an order, you will receive an acknowledgment email. Acceptance occurs when we send a shipping confirmation. We may decline an order if payment cannot be verified, the item is unavailable, or legal restrictions apply.

Prices are listed in PKR and include applicable duties where stated. Shipping fees and any taxes not included will be shown at checkout. We reserve the right to correct pricing errors before acceptance.

Credit card payments are processed through secure, PCI-compliant gateways. Additional verification may be required to protect against fraud.

After you place an order, we issue an acknowledgement email confirming we received your request. This is not acceptance of the order.

Order acceptance occurs when we send the shipping confirmation. If we cannot fulfill your order, we will cancel and refund any payments made.

We ship within Pakistan using trusted carriers. Delivery estimates are shared at checkout. Signature may be required for high-value items. Title and risk pass upon delivery to your address.

Eligible items may be returned within 7 days of delivery if unworn, undamaged, and complete with original packaging and certificates. Customized or engraved items are generally non-returnable unless defective. Contact us for return authorization and instructions.

To the extent allowed under Pakistani law, our liability for any sale is limited to the purchase price of the item. We are not liable for indirect or consequential losses resulting from delivery delays or third-party carrier issues.

These sale terms form part of the agreement between you and Zaivor Pakistan. If any provision is invalid, the remaining provisions continue in effect.

Pakistani law governs sales. Disputes will be addressed first through good-faith discussion, then binding individual arbitration in Karachi where allowed by law. Courts in Karachi may be approached for enforcement or urgent relief.

Pay-by-link lets you securely complete payment for Zaivor Pakistan orders through a unique link we issue. These terms apply in addition to the Conditions of Sale.

Each link is single-use, personal to you, and processed via our trusted gateway in PKR. We may perform extra verification to prevent fraud. Do not share the link; contact Zaivor Pakistan if you suspect misuse.

Zaivor Pakistan provides service and repair for authentic items. Services are delivered in Pakistan and governed by these Conditions of Service.

We may request proof of purchase or authenticity. Services can be refused if items show non-Zaivor alterations or counterfeit markings.

Submit a service request online or via client relations. Follow our packing and insured, trackable shipping guidance within Pakistan; risk of loss remains with you until receipt is confirmed.

We assess the item and share a written estimate. Work proceeds only after your approval. Estimated timelines may change for complex work or parts availability.

Pay approved estimates using accepted Pakistan payment methods. Delivery timelines are indicative; we will notify material delays. We may cancel a Service Order for fraud, non-payment, or legal reasons.

Completed services include a limited workmanship guarantee for 6 months in Pakistan. Liability is limited to the service fee paid and excludes indirect or consequential losses.

Pakistani law governs services. Disputes will be addressed in good faith, then binding individual arbitration in Karachi where allowed by law; courts in Karachi may be used for enforcement or urgent relief. For support, contact service.pk@zaivor.com.